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Tag Archive: sugarcrm

May
17

CRM Matters for Successful eCommerce Merchants

Many of us are just old enough to remember the UPS commercial about the company that launched their new online store.  The handful of entrepreneurs cheered as they saw the first orders come in.  When the orders picked up and number more than 100, they screamed. Then 1000 orders…unbelievable. Then, as the numbers continued to grow, …

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Dec
23

A Review of SugarCRM Web Services – from a Business Value Perspective

ComplexOps

In this review, you will learn how and why the SugarCRM Web Services Platform is a reliable, scalable, and cost-effective method of integrating to your SugarCRM application, regardless of the selection of an On-Demand or On-Premise infrastructure.

Dec
05

Jive – a passionate and disruptive slant on Social CRM (part 3)

In response to: Part 1 | Part 2 I agree Geoff. Thanks for your thoughts. For the sake of conversation, consider the layman perspective… A contextual social collaboration platform and an xRM Platform both provide history and relevance. The difference is perception on the basis of how intuitive it is to identify relevant information once …

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Dec
05

Jive – a passionate and disruptive slant on Social CRM (part 1)

I took a closer look at the Social tools, Jive and Yammer… and I GET why people want this…

Jul
12

Industry analysis on SugarCRM as an alternative to Salesforce.com

We are seeing the erosion of Salesforce.com’s first mover advantage, as players like SugarCRM are delivering higher value across multiple dimensions.

Apr
06

Notes fom SugarCON 2011: Mindtouch’s Product Help session….DO NOT MISS THIS!

So  – I just got a preview of Aaron Fukerson’s presentation at SugarCON.   I will not steal his thunder before his session – but holy toledo, was I impressed by it! So….without any spoilers, here is the 30,000 ft summary:   …We all know how hard it is to take the tweets, blogs, forums, threads, likes, …

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Apr
06

Notes from SugarCON 2011: In the world of Marketing…Pardot is a winner.

pardot

So SugarCON 2011 is in its 2nd day….and its hard to believe that its over in 2 hours.  You will not find a more intense 48 hours of organized conference chaos anywhere else in Silicon Valley. So…IBM and its pragmatic play with SugarCRM and LotusLive, definitely real, definitely NOT vapor, and definitely a winner. Another …

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Apr
05

Notes from SugarCON2011: SugarCRM and LotusLive?….it’s the real deal

lotuslive and sugarcrm

Day 1 at SugarCON 2011….and at any software conference or exposition, its easy to get carried away with the hyperbole and “vapor” of new product releases, new alliances, the latest “foo”-CRM idea. There is one solution offering though, that appears to be the real deal, and I am betting is going to get traction…fast….and its …

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Apr
05

Ready, Set…CODE! The SugarCON 2011 Code Sprint…..

Over the weekend, two of Levementum’s engineers spent 50 hours with 50 programmers for SugarCON Code Sprint.   These fantastic super-nerds spent 2 days working on innovations for the upcoming release of SugarCRM 6.2. The best news…they ran on Beta all weekend and in spite of all the cutting and chopping the 50 programmers did, …

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Mar
28

Top 10 Reasons to Pick SugarCRM Over Salesforce #4: Money

cost

The goal of a CRM solution is to drive growth (i.e. revenue) and maximize efficiencies (i.e. profit) in business practices, processes, and relationship management (sales).  Should you have to pay a premium and be restricted on how you do this?  SugarCRM says NO!  This is why they are an open source product, why they allow …

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