Category Archive: Software & Technology

Jan
10

How to Upgrade Magento from Community to Enterprise…the right way.

So…for all of you looking to make the Community to Enterprise move…here’s how to do it.

Dec
23

A Review of SugarCRM Web Services – from a Business Value Perspective

ComplexOps

In this review, you will learn how and why the SugarCRM Web Services Platform is a reliable, scalable, and cost-effective method of integrating to your SugarCRM application, regardless of the selection of an On-Demand or On-Premise infrastructure.

Dec
05

Jive – a passionate and disruptive slant on Social CRM (part 3)

In response to: Part 1 | Part 2 I agree Geoff. Thanks for your thoughts. For the sake of conversation, consider the layman perspective… A contextual social collaboration platform and an xRM Platform both provide history and relevance. The difference is perception on the basis of how intuitive it is to identify relevant information once …

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Dec
05

Jive – a passionate and disruptive slant on Social CRM (retort – part 2)

CRM isn’t SRM (Sales Relationship Management)…its “x”-RM, which covers customer support, highly transactional operational models, team collaboration, oversight, and varied vertical applications

Dec
05

Jive – a passionate and disruptive slant on Social CRM (part 1)

I took a closer look at the Social tools, Jive and Yammer… and I GET why people want this…

Nov
03

A Review of Magento Enterprise Edition

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A review of the Magento Enterprise eCommerce solution – which is a groundbreaking platform whose functionality is only surpassed by its flexibility.

Jul
12

Industry analysis on SugarCRM as an alternative to Salesforce.com

We are seeing the erosion of Salesforce.com’s first mover advantage, as players like SugarCRM are delivering higher value across multiple dimensions.

Jun
06

eBay buys Magento…what does it mean?

magento

As most of you know, eBay bought out Magento last week, picking up the 51% of the company it didn’t own.  While I have no idea what they paid for it, we do know that its initial purchase of Magento (the 49%) valued the company at 45 million.  I would bet the farm that the …

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Apr
06

Notes fom SugarCON 2011: Mindtouch’s Product Help session….DO NOT MISS THIS!

So  – I just got a preview of Aaron Fukerson’s presentation at SugarCON.   I will not steal his thunder before his session – but holy toledo, was I impressed by it! So….without any spoilers, here is the 30,000 ft summary:   …We all know how hard it is to take the tweets, blogs, forums, threads, likes, …

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Apr
06

Notes from SugarCON 2011: In the world of Marketing…Pardot is a winner.

pardot

So SugarCON 2011 is in its 2nd day….and its hard to believe that its over in 2 hours.  You will not find a more intense 48 hours of organized conference chaos anywhere else in Silicon Valley. So…IBM and its pragmatic play with SugarCRM and LotusLive, definitely real, definitely NOT vapor, and definitely a winner. Another …

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