Open Source News
Name: Doug Guilbeau
Date registered: January 12, 2009
URL: http://www.levementum.com
AIM: dguilbeau@levementum.com
Jabber / Google Talk: dougguilbeau
Sep
03
OK – normally I don’t write blogs bashing companies when I have a bad experience, mainly because I don’t have that much time available. But I had an experience last weekend at a local Target store that can serve as a great lesson on customer service. So I decided to share it. The Background My …
Apr
30
Yesterday SugarCRM announced new pricing for it’s flagship products SugarCRM Professional and Enterprise, as well as simplified pricing and a brand new entry level product SugarCRM Express. By eliminating price differences for on-demand and on-premise versions, while lowering the price to $360/user/year for PRO and $600/user/year for Enterprise, Sugar also signaled it’s strong desire to …
Feb
09
Software conferences are usually marginal at best. Agendas are usually filled with sessions light on substance and heavy with promotion. Exhibitors and partners are a ‘means to an end’ – there to help fund the event with access to customers their primary reward. I’ve always found conference’s mediocre events of marginal value. Rarely does the …